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I recently used Charles Elizabeth Transfers for a journey, and once again, they delivered an excellent service. One of the reasons I continue to choose them is their thoughtful and accommodating approach. As a disabled traveller who doesn’t pack lightly, I’ve had experiences with drivers who see me and my luggage as a hassle or a burden, sometimes making passive-aggressive comments. That has NEVER been the case with Charles Elizabeth Transfers, their drivers are consistently helpful, considerate, and ensure a smooth, stress-free experience. Our driver arrived early for both the outward and return journeys, helped load the vehicle, and made sure we were comfortable throughout. Though the car was a little cold when we got in, he promptly adjusted the heating at our request, which was appreciated. One standout aspect of the service was the driver’s flexibility. When we discovered en route that the café at our destination was closed for winter, he was happy to stop off so we could grab some food, handily coinciding with an opportunity for him to charge his car. On the return journey, we had the same driver, and while we didn’t need to stop, we were happy to accommodate a quick charging stop again, as we weren’t in a rush. The journey was smooth, efficient, and even quicker than expected, a definite bonus! If I had to mention any minor drawbacks, I’d say the driver's aftershave was quite strong (though, honestly, better that than poor hygiene), and he did talk a lot about his Tesla - its speed, uniqueness, price, and comparisons to other vehicles, despite us mentioning that neither of us drove or had any interest in cars. However, these were very small inconveniences in an otherwise top-tier experience. Overall, Charles Elizabeth Transfers provided a professional, reliable, and accommodating service, and I will definitely be using them again, and wouldn’t hesitate to recommend them.
Sharon Mcguire
22-06-2025
On time with a kind smile and a comfortable ride.
Marty Stromquist
22-06-2025
BRILLIANT - We had a fantastic experience on a recent trip to Heathrow. I’m 8 months pregnant and relocating countries with my husband. Ryman was early, a smooth driver and so so helpful in helping with all my bags - he even pushed our trolley to the check in desk for us. This is beyond the expected service from a premium chauffeur, and he is well well worth the price! I could not recommend him more - he is a professional, genuinely lovely and committed individual and will definitely be recommending him to all my friends and family, and will not use any other driving service in the future ever again!
Sharlene Han
22-06-2025
Fantastic service. Ryman was highly professional, very prompt and friendly. The Vehicle was immaculate, spacious and very comfortable. Would definitely use again.
Lee Benjamin
17-04-2025
A five star review as always. We only use Charles Elizabeth now. Great service, reliable and friendly.
Joe Morrison
12-01-2025